We handle
- WordPress core, theme, and plugin updates in an agreed window
- PHP version upgrades, tested on staging first
- Caching, TLS, routing, and outbound mail authentication
- Backups, restore, and rollback when an update misbehaves
Managed WordPress
WordPress with the maintenance treated as the actual product.
What this tier is
WordPress is not hard to install and is hard to keep safe. Almost every compromised WordPress site we have been handed was running an abandoned plugin or a core version two years old. This tier exists because the maintenance is the work, not the hosting.
We apply core, theme, and plugin updates in a monthly window, on staging first, with a snapshot taken immediately before. If an update breaks the site, we roll back and tell you which plugin did it. We do not silently disable things and hope you do not notice.
Specification
| Runtime | PHP-FPM, current supported release |
|---|---|
| Memory | 2 GB application memory |
| Storage | 20 GB application and media |
| Database | Managed MariaDB schema, 10 GB |
| Environments | Production plus refreshable staging clone |
| Maintenance | Monthly update window, snapshot taken first |
| Caching | Edge page cache plus object cache |
| Backups | Daily database and filesystem, 30-day retention |
What is included
- Monthly maintenance window for core, theme, and plugin updates
- Staging clone that can be refreshed from production on request
- Snapshot taken immediately before every maintenance window
- Object caching and page caching configured at the edge
- Managed MariaDB schema with daily logical backup
- Authenticated SMTP so WordPress mail is not sent by PHP mail()
- Login hardening: no XML-RPC, rate-limited admin, enforced HTTPS
Typical use cases
- A business site on WordPress that nobody has updated in a while
- A blog or content site with non-technical editors
- A WooCommerce storefront small enough that a dedicated stack is overkill
- A site inherited from an agency or a contractor who has moved on
Responsibility split
Written down so there is no argument about it later.
You handle
- Content, editorial, and anything inside the WordPress admin
- Licences for premium themes and plugins
- Deciding whether a plugin that we flag as abandoned should be replaced
How provisioning works
Operator-provisioned. New sites are stood up within one business day. Migrations from an existing host are scheduled with you and typically complete within three business days, including a rehearsal on staging before cutover.
Order
Other tiers in Web hosting and sites
Entry
Static Site
A published build, served fast, with certificates that renew themselves.
$9 /mo
- Managed TLS and canonical hostname policy
- Deploy from Git or an uploaded build artifact
- Daily snapshot of the published tree
View details
Most common
Business Site
A dynamic site with a runtime, a database, and somebody watching it.
$24 /mo
- PHP or Node runtime with a managed database included
- Authenticated SMTP so contact forms deliver
- Staging hostname for changes before they are public
View details
Several sites, one operator, one invoice, one set of conventions.
$79 /mo
- Up to eight sites under one account and one invoice
- Shared staging conventions and deploy tooling across the portfolio
- Quarterly review of certificate, DNS, and dependency health
View details