Service line

Engineering time, scoped and invoiced honestly

Some problems are not a plan. Migrating off a host that is holding your DNS hostage, designing a network that survives contact with a real office, or handing operations to somebody else are engagements, not SKUs with a monthly price and a support tier.

How we approach it

We work the same way on client engagements as we do on our own estate: infrastructure described in a repository, changes applied through automation, and a written record of what changed and why. That is deliberately unglamorous. It is also the reason a migration can be reversed and an outage can be explained.

Engagements start with a scoping conversation and a written statement of what we will do, what it costs, and what we are explicitly not doing. If the honest answer is that you should stay where you are, or that an off-the-shelf product solves it for less than our time costs, that is what the scoping call will say.

Who this is for, and what is included

Who this is for

  • Businesses migrating off a host, a legacy server, or a departed contractor
  • Teams that need infrastructure designed once, correctly, and documented
  • Owners who want operations handled on a retainer instead of hiring
  • Anyone who needs a second opinion before committing to an architecture

Included across every tier

  • Written scope, deliverables, and exclusions before work starts
  • Infrastructure as code and configuration held in a repository you can keep
  • Change records describing what was applied and how to reverse it
  • Handover documentation written for whoever comes after us
  • Direct access to the engineer doing the work, not an account manager
  • Fixed-fee engagements where scope allows, hourly where it genuinely does not

Tiers in this service line

Every tier is operator-provisioned and every specification below is what we build to.

Comparison of Engineering and consulting tiers
Tier Monthly Annual Best for Details
Advisory Block One-time one-time $375 Five hours of engineering time against a problem you name. Details
Migration Engagement One-time one-time $950 Move off the old host without a weekend of guessing. Details
Managed Operations Retainer $280 $2,800 −17% Ongoing operations for infrastructure you own, on a monthly retainer. Details
One-time

Advisory Block

Five hours of engineering time against a problem you name.

$375 one-time

  • Five hours, scheduled with you, against a problem you define
  • Written findings and recommendations, not just a conversation
  • No obligation to buy hosting afterwards

View details

Move off the old host without a weekend of guessing.

$950 one-time

  • Inventory, rehearsal, cutover, and verification as separate steps
  • A documented rollback position before anything moves
  • Fixed fee for the scope agreed in writing

View details

Ongoing operations for infrastructure you own, on a monthly retainer.

$280 /mo

  • Covers your infrastructure, not only workloads hosted with us
  • Monthly patching, change execution, and a written change record
  • Named contact with agreed response expectations

View details

Relevant reading

Other service lines